Did you also get wrong products during the Flipkart-Amazon sale? So know here the complete process of filing a complaint and refund.

Technical News Office –Ahead of the festive season, Flipkart Big Billion Days Sale 2024 and Amazon Great Indian Festival Sale 2024 have started. If you also like online shopping but received the wrong product during the sale, don’t worry. Today we are going to tell you how you can get your money back for your incorrectly delivered product. To return the product and get a refund, you just need to keep a few important points in mind. Let us know how you can file your complaint.

Flipkart Sale-Amazon Sale 2024: Complain like this
Whenever you order a product from Amazon or Flipkart, make sure to check the number of days of replacement warranty available on that product. If you ordered a product delivered without a replacement, you have no chance of getting your money back. But if your product has a 7 or 10 day replacement warranty, you can return the product. You will receive the money after returning the product. To return the product, go to the orders section and submit a return request. If the return request is not submitted, contact customer service and file a claim.

How to complain on the consumer forum
If your complaint is not heard even after filing a complaint with the customer service, then you can resort to the Consumer Protection Act. You can file a complaint against the company on the consumer forum. You can register your complaint by calling National Consumer Helpline numbers 1800-11-4000 and 1915. Copies of bills, warranty or guarantee documents, etc. are provided. must also be attached to the complaint. You can also file a complaint with the Ministry of Consumer Affairs through this link https://consumerhelpline.gov.in/user/.

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