Technical News Office – After the increase in recharge plans by Reliance Jio, Airtel and Vi, customers are switching to BSNL. People are continuously switching to BSNL after the plans become expensive. At the same time, the company continually offers new plans to its customers. BSNL still offers its customers cheap recharge plans at the old price. BSNL is continuously working on 4G network. It is expected that by the end of this year, BSNL 4G connectivity will be seen in many parts of the country. BSNL has now launched a new service to prevent unwanted calls. BSNL has adopted a great way to avoid spam calls. Now you can easily report spam messages arriving on your BSNL number. Along with this, it will also provide better service.
You can file a complaint using the app
BSNL users can easily file a complaint using the company’s selfcare app. Let us tell you that at present no other company has such a facility. Let us know how you can report spam messages using the Selfcare app. Here’s how to use the Selfcare app
1. First of all, open the BSNL Selfcare app on your phone.
2. Now you need to click on the three-line icon at the top left corner of the screen.
3. After that, you need to scroll down and select the Complaint & Preference option.
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4. After that, tap on the three-line menu on the right side and report.
5. Now you need to click on New Complaint.
6. After that, you will have to choose the SMS or voice call option. And then you will have to give complete information.
7. Finally, after filling the details, you need to click on the Submit button.
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