Technical News Office –Festive sales are happening these days on popular online shopping platforms Flipkart and Amazon and during this time, many customers shop every day. Many products and smartphones are becoming cheaper by thousands of rupees and their sales have also increased. In such a situation, there is concern that the correct device is present in the product box and no fraud occurs. Open box delivery is offered as a solution to this problem and you should definitely know about it.
If you buy electronics from Flipkart, you will be charged an extra secure packaging fee (Rs 99 for most phones). In exchange, the company offers additional sealed and open-box delivery. Flipkart asks its customers to take delivery in open box, where they can ask the delivery boy to open the box and show them the product. This way, no fraud is possible. Let us explain to you why it is important to have open box delivery.
What is open box delivery?
When delivered in an open box, the customer has the opportunity to open and check the product upon delivery. If the product is defective or damaged, the customer can refuse it himself. This service is very advantageous for customers who are attentive to the quality of the product or who wish to avoid any form of fraud. Such cases often occur when soap or stones are found in the telephone box. Such cases will not occur due to open box delivery.
What are the advantages of open box delivery?
The biggest advantage is transparency and trust, as customers can see the received product before opening and receiving it. Customers are confident that the right product will be delivered to them. In case the product is opened before delivery, most customers do not return it or complain of any problems or physical damage immediately after delivery. This reduces other problems like fraud.
It is important for you to decide whether or not open box delivery is available to you. You may want to film the delivery agent opening the product so you have proof that the correct product is in the box. If the agent refuses to provide open box delivery, you may also refuse to accept the product.
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